Delivers Customer Success in B2C Commerce for retailers in Fashion, Health, Luxury, Food & Grocery, Travel & Hospitality

"Adapty stepped into our e-commerce re-platforming project midway when our prior implementation partner missed key milestones and delivered poor quality results. The Adapty team quickly performed a thorough gap analysis which identified many critical deficiencies. After quickly getting up to speed, both Adapty’s onsite and offshore teams worked diligently with us to implement our new e-commerce site on time and within budget. I cannot recommend Adapty more highly, having seen firsthand their skill, responsiveness and professionalism. In fact, we were so pleased that immediately after launch of our site we reengaged Adapty for additional feature enhancements far beyond our original project’s scope."

- Ryan Dew, Director of Administration, Brasseler USA

"We spent a lot of time evaluating the right partner and platform to power our next growth journey. We are glad that we chose Adapty to be our trusted partner"

— Arun Naikar, eCommerce Business Head, Fabindia

"Adapty was an excellent business partner in our ecommerce web and mobile platform. The Adapty team provided our company with the deep technical talent, project management and insights to enable a successful website upgrade and ongoing support."

— John E Kirk, VP and CIO, The Vitamin Shoppe

"Adapty has been our partner on our eCommerce site since 2017. From the beginning, the Adapty team has provided the development expertise to guide us through site improvements, and worked tirelessly to execute on each task nearly flawlessly. They have taken complete ownership of every project that we have undertaken, and despite geographic and time differences, have been able to clearly communicate with and lead multiple stakeholders. Their “can-do” attitude is unparalleled, and they have found creative solutions to the most complicated issues that we have encountered. The results the Adapty team have delivered are tangible; since they came on board, our on-site conversion rate has nearly doubled with a corresponding increase in sales. More recently, they led a project to re-design our entire eCommerce site, and we are incredibly happy with the results. The Adapty team is top-notch, from strategic guidance to detailed execution, and I would highly recommend them to any eCommerce team looking for personalized support. "

— Carol Kim, Vice President of Ecommerce, Aerin

"Thank you for Adapty's incredible work on the launch of Barneys.com and BarneysWarehouse.com. It was not an easy project, particularly as the Adapty team came into it halfway. The site has been a huge success these first few days and I know that it would not have been possible (and certainly not on this timeline) without the help of Adapty."

— Matthew Woolsey, EVP Digital, Barneys New York

"Thank you for Adapty's incredible work on the launch of Barneys.com and BarneysWarehouse.com. It was not an easy project, particularly as the Adapty team came into it halfway. The site has been a huge success these first few days and I know that it would not have been possible (and certainly not on this timeline) without the help of Adapty."

— Matthew Woolsey, EVP Digital, Barneys New York