How a luxury departmental store reinforced its online presence through a redesigned customer experience (CX) map

Take a sneak peak @ Adapty

Catch a glimpse of our capabilities and offerings around Digital Commerce. We would love to set up a meeting with you and understand your systems while addressing your complex B2C needs.

About Adapty

At Adapty, we help customers to adapt to the rapidly changing business environment and demands. Our teams excel in understanding customer needs and focus on offering them a productized solution at every stage, thus simplifying their business processes and promising them an edge over their competitors. Adapty specializes in B2C and B2B enterprise eCommerce solutions.

8 ESSENTIAL FEATURES TO CONSIDER WHEN SETTING UP A B2C ECOMMERCE SITE

Mobile optimized and responsive design
Product filter and comparison options
Search function & smooth navigation
Personalized language and currency option
Optimization of cart and checkout
Multiple payment options and shipment options
Personalized experiences and product recommendations
Trust seals and social proofs

FEATURES IMPLEMENTED FOR OUR CLIENT

Redesigned the site to make it fully responsive and ensure the best viewing experience for users on any device.
Delivered a faster performing online store, with reduced page load times
Optimized the checkout process and used the new Single Page Checkout provided by the platform
Improved the site navigation and accessibility to ensure ease of use

ADAPTY’S B2B PLATFORM EXPERIENCES

Set the right goals
Consider Every User’s Journey
Appreciate the Complexities of B2B
Understand Critical Integrations
Choose the Right Partner

Discover how Adapty supports you to make customer-led decisions