78% of consumers buy based on experience alone

Swipe Up Leverage your CX strategy now!

78% of consumers buy based on experience alone

Leverage your CX strategy now!

How a luxury departmental store reinforced its online presence through a redesigned customer experience (CX) map

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Features implemented for our client

Redesigned the site to make it fully responsive and ensure the best viewing experience for users on any device.
Delivered a faster performing online store, with reduced page load times
Optimized the checkout process and used the new Single Page Checkout provided by the platform
Improved the site navigation and accessibility to ensure ease of use
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8 essential features to consider when setting up a B2C commerce site

Mobile optimized and responsive design
Product filter and comparison options
Search function & smooth navigation
Personalized language and currency option
Optimization of cart and checkout
Multiple payment options and shipment options
Personalized experiences and product recommendations
Trust seals and social proofs
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About Adapty

Adapty is a leading digital commerce company with offices in the USA, UAE, and India. As experts in digital commerce and customer experience (CX) platforms, our technology teams design and implement omnichannel solutions that drive customer engagement and enable business growth. We help retailers adapt to the rapidly changing business environment.

Adapty is part of Apexon, a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ talented team in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.

ADAPTY’S B2C PLATFORM EXPERIENCES

Set the right goals
Consider Every User’s Journey
Appreciate the Complexities of B2C
Understand Critical Integrations
Choose the Right Partner

Solutions and Services

Discover how Adapty supports you to make customer-led decisions