78% of consumers buy based on experience alone

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78% of consumers buy based on experience alone

Leverage your CX strategy now!

How a luxury departmental store enhanced its big-ticket sales with same-day delivery and an exclusive customer experience (CX)

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Features implemented for our client

Enabled Same Day Delivery for the high-ticket customers based on time, day, product, address and segment
Streamlined the checkout process for the purchase of both exclusive and seasonal products through a single cart
Built-in an Exclusive Private Sale feature that mimicked the store experience with selective access
Created a seamless transition of online shopping from the brick and mortar store to the eCommerce website
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8 essential features to consider when setting up a B2C commerce site

Mobile optimized and responsive design
Product filter and comparison options
Search function & smooth navigation
Personalized language and currency option
Optimization of cart and checkout
Trust seals and social proofs
Multiple payment options and shipment options
Personalized experiences and product recommendations
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About Adapty

Adapty is a leading digital commerce company with offices in the USA, UAE, and India. As experts in digital commerce and customer experience (CX) platforms, our technology teams design and implement omnichannel solutions that drive customer engagement and enable business growth. We help retailers adapt to the rapidly changing business environment.

Adapty is part of Apexon, a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ talented team in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.

ADAPTY’S B2C PLATFORM EXPERIENCES

Set the right goals
Consider Every User’s Journey
Appreciate the Complexities of B2C
Understand Critical Integrations
Choose the Right Partner

Solutions and Services

Discover how Adapty supports you to make customer-led decisions