78% of consumers buy based on experience alone

Swipe Up Leverage your CX strategy now!

78% of consumers buy based on experience alone

Leverage your CX strategy now!

How a Dubai-based megacorp enhanced the customer engagement with brand recognition and streamlined experiences

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Features implemented for our client

Introduced a 24-hour interactive dial that displayed location-specific retail offerings that the customer could experience
Inculcated a brand family dial to showcase all the sub-brands with their retail locations
Integrated Google Maps for navigation support to the closest outlet
Incorporated a CDN backend for seamless video streaming and a low-latency experience
Included a space to host press releases and other corporate communication
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Essential features to consider when setting up a DXP (Digital Experience Platform) based website

Data and technology integration
Business intelligence and analytics
A single customer identity and profile
Cloud platform infrastructure and administration
Seamless digital experience across channels and devices
Integration of personalized experiences through-out the user journey
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About Adapty

Adapty is a leading digital commerce company with offices in the USA, UAE, and India. As experts in digital commerce and customer experience (CX) platforms, our technology teams design and implement omnichannel solutions that drive customer engagement and enable business growth. We help retailers adapt to the rapidly changing business environment.

Adapty is part of Apexon, a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ talented team in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.

ADAPTY’S DXP EXPERTISE

Set the right goals
Consider Every User’s Journey
Appreciate the Complexities of DXP
Understand Critical Integrations
Choose the Right Partner

Solutions and Services

Discover how Adapty supports you to make customer-led decisions