How a Dubai-based megacorp enhanced the customer engagement with brand recognition and streamlined experiences

Take a sneak peak @ Adapty

Catch a glimpse of our capabilities and offerings around Digital Commerce. We would love to set up a meeting with you and understand your systems while addressing your complex B2C needs.

About Adapty

At Adapty, we help customers to adapt to the rapidly changing business environment and demands. Our teams excel in understanding customer needs and focus on offering them a productized solution at every stage, thus simplifying their business processes and promising them an edge over their competitors. Adapty specializes in B2C and B2B enterprise eCommerce solutions.

ESSENTIAL FEATURES TO CONSIDER WHEN SETTING UP A DXP (DIGITAL EXPERIENCE PLATFORM) BASED WEBSITE

Data and technology integration
Business intelligence and analytics
A single customer identity and profile
Cloud platform infrastructure and administration
Seamless digital experience across channels and devices
Integration of personalized experiences through-out the user journey

FEATURES IMPLEMENTED FOR OUR CLIENT

Introduced a 24-hour interactive dial that displayed location-specific retail offerings that the customer could experience
Inculcated a brand family dial to showcase all the sub-brands with their retail locations
Integrated Google Maps for navigation support to the closest outlet
Incorporated a CDN backend for seamless video streaming and a low-latency experience
Included a space to host presses releases and other corporate communication

ADAPTY’S DXP EXPERTISE

Set the right goals
Consider Every User’s Journey
Appreciate the Complexities of DXP
Understand Critical Integrations
Choose the Right Partner

Discover how Adapty supports you to make customer-led decisions