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Our CX Expertise

Adapty specializes in providing solutions and services on customer experience built on leading CX platforms from partner companies like Oracle, Salesforce, Adobe, Sitecore and Episerver.

Adapty is a trusted CX partner for many global organizations and takes pride in claiming a 100% successful delivery record.

Adapty’s CX Methodology

• How are customers attracted to your business and informed about your service or product?
• How does the customer enter into your digital ecosystem?
• How does the customer interact throughout the entire experience of your website?
• How do you leave the customer feeling at the end of the interaction?
• How do you follow up with customers and extend the current relationship?
• How are we administering, measuring, recording and reporting these learnings into the system

About Adapty

Adapty is a leading digital commerce company with offices in the USA, UAE, and India. As experts in digital commerce and customer experience (CX) platforms, our technology teams design and implement omnichannel solutions that drive customer engagement and enable business growth. We help retailers adapt to the rapidly changing business environment.

Adapty is part of Apexon, a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ talented team in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.