HEALTHCARE
Improving Healthcare Through Centralization, Simplification and Personalisation
As technology expands across the traditional mediums, HCLS leaders are turning their research into customer-centric and more direct return-intensive concepts that shall sustain health experience in the coming times.
The conversation is now moving to understand the customers on a granular level, delivering a service that meets their wants, needs and expectations. Aggregating data to create a feedback loop with a personalised design process is the future that is coming to you at an accelerated speed.
Improved access to care, increased efficiencies and orchestrated schedules shall draw the baseline to patient empowerment and self-service. Therefore, Adapty is creating ecosystems that provide such cohesive experiences on a centralised platform.
Know moreOptimise The Touchpoints
Offer a streamlined customer with data collection at registration, product lookup, cart loading and checkout
AI That Does It All
Manage resource utilisation with data management and on-demand solutions
The Power Of Self-Service
Ensure 24/7 availability of doctors, specialists, clinics and treatments with virtual assistants
Omnichannel Support
Provide consistent UX across all channels – mobile, web, tablet and store agent console
Integration With 3rd Party Functionalities
Think a comprehensive knowledge base, customer service and address validation system
End-To-End Automation
Crunch a 360-degree view of the patient history to automate actions within the portal
Single Touch Engagement
Provide a one-to-one connect to the caregivers with direct access
Centralised Information Repository
Get provider layering to serve product data relay between platforms
The years of uncertainty are not entirely behind us yet. But, as the reimbursement model for companies enhances across the spectrum, the need for value-based care and wellness is what shall drive the patient’s footsteps.
Adapty is moving towards delivering an experience that builds the much-needed trust in an enterprise, enabling the requirements of effectiveness, ease and emotion.
We’re reworking the enhancements that delivered UX, payments and personalised design, giving the idea of control back to the customers.
The Way Ahead
The introduction of omnichannel integration and automation has carved a way for digital transformation solutions to reduce costs, integrate processes and personalise channels. As the expectations for a seamless customer experience evolves, brands will need first-party data to bolster margins and protect market share.
We at Adapty are taking the idea of direct B2B to push digital health through tools, subscription models and member support.
The concept of convenient, cost-effective, and customised care is at the forefront now, and we’re here to deliver it holistically.
The Way Ahead
Healthcare customers play an active role in managing their journey across the digital platform. As against other industries, they desire a higher level of service, better choices, on-demand assistance and real-time interactions in a much-simplified space. Hence, the engagement for pharmacies, retailers and decision-makers can only be measured on a digital scale of personalisation and convenience.
Adapty is elevating this customer experience to attract and retain users that demand a certain level of quality, service and value.
We’re bringing insights that recognise unique characteristics for each customer across their healthcare journey.
The Way Ahead
The years of uncertainty are not entirely behind us yet. But, as the reimbursement model for companies enhances across the spectrum, the need for value-based care and wellness is what shall drive the patient’s footsteps.
Adapty is moving towards delivering an experience that builds the much-needed trust in an enterprise, enabling the requirements of effectiveness, ease and emotion.
We’re reworking the enhancements that delivered UX, payments and personalised design, giving the idea of control back to the customers.
The Way Ahead
The introduction of omnichannel integration and automation has carved a way for digital transformation solutions to reduce costs, integrate processes and personalise channels. As the expectations for a seamless customer experience evolves, brands will need first-party data to bolster margins and protect market share.
We at Adapty are taking the idea of direct B2B to push digital health through tools, subscription models and member support.
The concept of convenient, cost-effective, and customised care is at the forefront now, and we’re here to deliver it holistically.
The Way Ahead
Healthcare customers play an active role in managing their journey across the digital platform. As against other industries, they desire a higher level of service, better choices, on-demand assistance and real-time interactions in a much-simplified space. Hence, the engagement for pharmacies, retailers and decision-makers can only be measured on a digital scale of personalisation and convenience.
Adapty is elevating this customer experience to attract and retain users that demand a certain level of quality, service and value.
We’re bringing insights that recognise unique characteristics for each customer across their healthcare journey.
The Way Ahead
CASE STUDIES
BLOGS
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